Our Story



How It All Got Started!

This is our story of how we started from nothing to a small business handmaking over 500 wax melts in a week. It’s an adventure that goes from a small passion selling on Etsy because we believed in our craft, to a full-fledged website fulfilling orders and subscriptions every day!

I would like to bring you right back to the day my boyfriend discovered wax melts. One day he came home from work and said, "What is that smellie you’re burning?" The name was born, but we didn't even know it yet. We were burning generic wax melts from over-the-counter stores. They smelled okay but never really gave us that wow factor. However, we decided they were good enough—for now!

Two Years Later...

It's now two years later, and we are still melting these generic wax melts. That’s when we started to become picky and wished for more variety of scents. We were hungry for something different. So, we asked ourselves, how do we make them? We got to work researching what materials we needed and how to infuse the scent to get the best results in scent throw and strength. We wanted to make sure they weren't too strong to give us a headache.

For months, we were making, testing, making, and testing non-stop until one day we reached the point where our wax melts were so good you could smell them throughout the whole house.

Sharing Our Passion With The World!

We were so confident with our wax melts that we decided to share them with everybody. We started giving them out to our family and friends, and we kept getting feedback that built our confidence. We then decided to open our first Etsy store. It took over a month to start getting some traction on our Etsy page, and then one day, while we were at work doing our normal 9-5s, we heard Cha Ching.

WE GOT OUR FIRST ORDER! We were over the moon, so excited that someone had stopped while scrolling on Etsy and picked us. We got to work and started making the order. My boyfriend and I wanted to make this perfect, so we ran out to all the stores to find the ideal packing materials because we didn't expect an order that quickly.

Over the next six months, the store became dormant. We didn’t get any more orders because life got in the way, but we still had the passion for wax melts at the back of our minds.

2024: The Year Of Change

After having the last six months of 2023 be slow and life getting in the way, we set a New Year's resolution for 2024 to further our passion for wax melts and to become self-employed to run our own business. We both started to work on our product photos. I began to make more wax melts to further the quality of our products and to get more scent options. My boyfriend, who was always more technical with websites and technology, focused on how Etsy and our customers would find us.

It's now late January, and we hear the Cha-Ching again. Over the next four months, we saw three to four orders a month, and we just kept going, making the best-smelling wax melts in the United Kingdom. Then we took the leap!

The Leap Of Faith...

My boyfriend was unhappy with his job, so he flipped a coin and left the decision to fate: either he leaves his job to find something new or goes self-employed and takes the risk of getting TheSmellies on the road to success. It landed on heads, meaning full steam ahead with TheSmellies—no stopping now!

In May 2024, we officially launched our website, moving toward having a fully customized store to our liking. Then came the first week of being live, and we had zero orders. So, we made the decision to start advertising, and we took off. We set a goal of getting 10 subscriptions in the first month and achieved 15. We kept getting fantastic feedback from our subscribers, which helped us know we were heading in the right direction and that you all loved our wax melts. We just want to take a break in our story and say thank you to everybody who has given us so much support and love. We couldn't achieve our dream without you!

Present Day!

TheSmellies has become more than just great scents and premium wax melts; it has become a community of like-minded people who are always trying to achieve more in life, bringing a sense of adventure and risk to try more than just the ordinary, to create memories that last with us, and to get out of your comfort zone.

We believe in flipping the coin on its head and taking the risk to further your journey.

Keep Melting

TheSmellies

Denisa & Oliver x

 

You ask, we answer!

Most Frequently Asked Questions About Wax Melts

How to use wax melts in the perfect way?

Effortless Aroma with Wax Melts: A Guide to Perfect Melting

Transform your home into a sanctuary of scent with our easy-to-use wax melts. Here’s how to get started:

  1. Prepare Your Wax Warmer: Whether you have an electric wax warmer or one that uses a tea light, begin by placing your wax melts in the designated dish.
  2. Activate the Warmth: For electric warmers, simply flip the switch to ‘on’. Remember, electric models gently warm without a flame, so give them a moment longer to release the fragrance. If using a tea light warmer, light the candle beneath the dish to start the melting magic.
  3. Customize Your Scent Strength: You’re in control of the aroma intensity. Add wax melts according to your preference, but be mindful—too many can lead to spillage as they liquefy. Consider the size of your warmer when adding multiple wax melts to ensure a mess-free experience.

By following these steps, you’ll create an inviting atmosphere that’s uniquely yours. Enjoy the long-lasting fragrance that makes every room feel like home.

How to make my wax melts last longer?

I love the fragrances of my wax melts. And I want to know how to make them last for a longer period of time?

To get the most out of your wax melts and extend their life, follow these tips:

  1. Use Smaller Pieces: Instead of using a whole wax melt, break it into smaller pieces. This way, you can control the intensity of the scent and save the rest for later.
  2. Optimal Warmer Usage: Ensure your wax warmer is functioning correctly. For electric warmers, keep them clean and free of dust. For tea light warmers, use high-quality, unscented tea lights.
  3. Regulate Melting Time: Don’t leave your wax melts on for too long. Melting them for a few hours at a time will help preserve the fragrance oils.
  4. Store Properly: Keep your unused wax melts in a cool, dark place. Exposure to heat and light can cause the scent to fade.
  5. Quality Matters: Invest in high-quality wax melts. They may cost a bit more, but they often have a stronger scent throw and last longer.

By following these steps, you’ll enjoy a lasting fragrance experience with each melt.

How to remove old wax melts from my burner?

Q: What’s the best way to remove used wax from my wax burner?

A: For a clean and hassle-free removal of wax from your burner, follow these simple steps:

  1. Gentle Warming: If you’re using a tea light burner, light a candle and let it warm the burner for about 30 seconds. For electric burners, turn it on for approximately one minute.
  2. Easy Removal: This brief warming will soften the bottom layer of the wax, allowing you to easily slide it out with your fingers. Be sure to handle it carefully to avoid any heat contact.
  3. Clean Up: Once the wax is removed, wipe away any remaining residue with a paper towel or a soft cloth. This ensures your burner is ready for the next fragrant wax melt.
  4. Fresh Start: Now, your burner is prepped and perfect for a new wax melt. Enjoy the fresh fragrance and the clean, simple transition between scents.

Remember, regular maintenance of your burner not only enhances performance but also extends its life, ensuring many more aromatic moments to come.

Why is there clear smoke/vapour coming from my wax melt warmer?

When you notice a white smoke rising from your wax melts, don’t be alarmed—it’s not smoke at all! Instead, it’s vapour, a natural byproduct of the fragrance oil evaporating. Let’s dive deeper into this phenomenon:

  1. The Science Behind It: As your wax melt warms up, the fragrance oil within it transitions from a solid to a gas state. This gentle vapour disperses into the air, carrying the delightful scent throughout your space.
  2. Variations in Visibility: You might observe this vapour more prominently with certain fragrances. Each scent has its unique characteristics, affecting how readily the vapour becomes visible. Rest assured, this is a normal part of the wax melt experience.
  3. White vs. Black Smoke: Here’s the crucial distinction: white vapour is harmless and expected. However, if you ever see black smoke, take immediate action. Extinguish the tea-light candle powering your wax warmer. Black smoke indicates that the wax is burning too hot, possibly due to a hairline crack in the dish of your burner.

Remember, our priority is your safety and enjoyment. Enjoy the enchanting fragrances without worry, and keep an eye out for that beautiful, wispy vapour! 🌿🕯️

Do you provide samples or testers?

At times, deciphering the exact fragrance of a wax melt can be a delightful mystery. How will it smell? What does the title promise? We understand this challenge, and we’ve taken steps to make it easier for you.

  1. Free Sample TestersNo more guesswork! Before placing your order, we offer free sample testers. Whether you’re new to our brand or a seasoned enthusiast, these testers allow you to experience the scent firsthand. Imagine holding a tiny piece of anticipation—the essence of what’s to come.
  2. Every Order Includes a Tester: With each order, we include a bonus tester. It’s our way of saying, “Try another scent on us!” Discover new fragrances, explore seasonal delights, and find your favorites. Our goal is to create a unique and sensory customer experience - one that goes beyond mere products.
  3. Candles and Wax Melts: Why do we do this? Because we believe that candles and wax melts are more than just home decor. They’re companions for relaxation, cozy evenings, and moments of self-care. Light a candle after a challenging day, or let a wax melt transform your space into a haven. It’s about appreciating the present, finding solace, and embracing the simple joy of a well-scented room.
  4. Spring Clean Your Senses: As the seasons change, so do our moods. Seasons brings renewal, and our wax melts are here to enhance that feeling. Breathe in the freshness, let go of stress, and create an inviting ambiance. It’s not just wax - it’s an invitation to unwind, recharge, and celebrate the little moments.

Join us in this olfactory journey. Let scents weave stories, memories, and comfort. Welcome to a world where fragrance becomes an art - a canvas for your senses. 🌿🕯️

Are wax melts safe for my pet?

All our wax melts are crafted from soy wax, infused with essential oils, and scented using eco-friendly and pet-friendly fragrance oils. Our commitment to safety means that no harmful toxins will be released when you use our products. As pet owners ourselves, we prioritize the well-being of our furry friends. However, it’s essential to exercise caution: keep wax melts out of reach from both children and pets. While our melts are safe for the environment, ingesting them can still pose health risks. 🌿🐾

How can I request a custom order for wax melts?

Yes! We take custom orders all you need to do is reach out to us and let us know what you would like and we will go from there, please reach out to us through our contact us page and we will respond to you within 1-2 working days. We cater for all occasions if that wedding, birthdays or a baby shower we can help get the right wax melts or candles for you.

How to clean my wax melt burner?

QWhat’s the best way to clean my wax melt burner?

A: Keeping your wax melt burner clean ensures optimal performance and extends its lifespan. Follow these expert tips to maintain a sparkling, fragrant experience:

  1. Tealight Wax Melt Burners:
  • Gentle Warming: After a scented session, let your tealight burner cool down. Use two cotton balls to absorb any liquid wax, then discard them.
  • Wipe Away Residue: With a paper towel, gently wipe off any remaining wax. Timing matters—do this while the wax is still slightly warm for easy removal.

2. Electric Wax Melt Burners:

  • Bowl Design Advantage: Many electric burners have a simple bowl design. After use, place the bowl in the freezer briefly. The cooled wax will contract, making it easy to slide out.
  • Navigating Detailed Designs: For intricate burners, use a soft cloth to wipe away wax residue. Cotton buds work well for tight spots.

3. Safety First: Always unplug your burner before cleaning. Safety matters!

4. Cleaning Tools Checklist: Have these tools handy:

  • Soft cloth or tissue
  • Mild soap
  • Rubbing alcohol (for stubborn residue)
  • Cotton buds (for detailed designs)

Remember, a well-maintained wax melt burner ensures dreamy scented sessions every time. Happy melting! 🕯️✨

What are the benefits of wax melts?

There are so many benefits of wax melts and we are going to list 3 below.


1. Stress Relief and Inner Calm

Wax melts offer a simple yet powerful way to unwind after a challenging day. The secret lies in their captivating scents. As you melt a wax cube, the fragrance envelops your space, gently coaxing your mind into a state of inner peace and relaxation. The soothing aroma helps reduce anxiety, allowing you to find solace amidst life’s chaos. Whether it’s the calming notes of lavender or the invigorating citrus burst, wax melts create a serene atmosphere that eases tension and promotes well-being.

2. Pet-Friendly Tranquility

Did you know that wax melts can work wonders for your furry friends too? Just as scents influence our mood, they also impact our pets. When your cat or dog feels stressed or anxious—be it during fireworks, thunderstorms, or everyday moments—a strategically placed wax melt can make all the difference. Opt for soothing fragrances like floral or musky scents. Watch as your pet’s restlessness gives way to a sense of calm. It’s like a warm hug for their senses!

3. Welcoming Spaces for Guests

Hosting guests? Set the perfect tone with wax melts. These little wonders transform any room into a welcoming haven. Imagine your friends stepping into a space infused with the aroma of vanilla, cinnamon, or fresh linen. It instantly sets the mood, making them feel at ease and ready to connect. Whether it’s a cozy dinner party or a casual get-together, wax melts create an ambiance that lingers long after the last guest leaves.

In summary, wax melts are more than scented wax—they’re gateways to relaxation, pet-friendly tranquility, and memorable moments with loved ones.

What scents are best for stress relief?

The best scents for stress relief are known for their calming and soothing properties. Here are some of the most effective ones:

  1. Lavender: Renowned for its relaxing effects, lavender can help reduce anxiety and promote better sleep.
  2. Chamomile: Often associated with tranquility, chamomile is great for quelling anxiety and fostering relaxation.
  3. Sandalwood: With a rich, woody aroma, sandalwood is used to calm nerves and increase focus.
  4. Clary Sage: Known for its stress-relieving abilities, clary sage can lift the mood and create a sense of calm.
  5. Bergamot: This citrusy scent can reduce stress and enhance mood.
  6. Rose: The sweet and floral scent of rose oil is uplifting and helps ease tension.
  7. Ylang Ylang: This exotic aroma is known to reduce stress and act as a natural anxiety remedy.
  8. Peppermint: Refreshing and invigorating, peppermint can help relieve stress and improve mental clarity.
  9. Eucalyptus: Its crisp and clean scent is ideal for clearing the mind and reducing tension.
  10. Orange: Bright and cheerful, orange essential oil is used in aromatherapy to reduce stress and aid in meditation.

These scents can be used in various forms, such as essential oils, candles, or wax melts, to create a serene environment that promotes relaxation and well-being a great place to understand more about the perfect scents for stress relief is Healthline. 🌿

How to use scents effectively to relax?

Here’s how you can use wax melts effectively for stress relief:

  1. Choose the Right Warmer: Select a wax melt warmer that suits your space. Electric warmers are great for a steady release, while tea light warmers provide a cozy ambiance.
  2. Select Calming Scents: Opt for wax melts with scents known for their stress-relieving properties, such as lavender, chamomile, or sandalwood you can find our other FAQ about the most effective stress relief scents above.
  3. Control the Intensity: Depending on your preference, you can use more or fewer wax melts to adjust the strength of the fragrance as we all know sometime a scent too strong can actually make you feel unpleasant.
  4. Set the Mood: Use wax melts to create a relaxing environment during your downtime, such as reading, meditating, or taking a long bath or sitting in the sun of your balcony.
  5. Regular Rotation: Change out your wax melts regularly to keep the scent fresh and effective and make sure to keep your wax warmer clean as well to prevent old wax being melted and making the most out of your current melt.
  6. Safe Usage: Always follow safety instructions for your wax melt warmer to prevent overheating or fire hazards.

By incorporating these steps into your routine, you can enhance your relaxation and create a tranquil, stress-free atmosphere in your home and gain so much benefit for doing this sometime after the gym can be a great way of naturally bring up your dopamine levels. 🏡💆‍♂️

Am I being eco-friendly when buying wax melts?

Wax melts are not just a trend; they’re a lifestyle choice for the eco-conscious and fragrance aficionados alike! 🌱✨ Here’s why they’re the bee’s knees:

  1. Eco-Friendly by Nature: Wax melts are often made from soy or beeswax, which are renewable resources. They burn cleaner than paraffin, releasing fewer pollutants into your zen den.
  2. Long-Lasting Loveliness: They stick around longer than traditional candles, meaning more bang for your buck and less waste in our precious planet’s bin.
  3. Scent-sational Variety: With a buffet of scents, you can switch up the vibe from “tropical getaway” to “cozy cabin” faster than you can say “aromatherapy”!
  4. No Wick, No Worries: Without a wick, there’s no soot, keeping your air quality as top-notch as your playlist.
  5. Energy Efficient: They’re the sidekick to your LED bulb—low energy but high impact, especially with electric warmers that are low in electricity cost.
  6. Recyclable: Many wax melts come in packaging that’s eco-friendly and can decompose going back into mother nature here at TheSmellies we use recycled cardboard which will decompose when thrown out or can be recycled again, keeping Mother Earth as happy as a clam tide.

So, whether you’re a sustainability superhero or a fragrance fanatic, wax melts are a small change with a big impact, like switching to a bamboo toothbrush or saying “no” to plastic straws. Let’s melt away stress, not the ice caps! 🌍💚